Shipping Policy
ALL ORDERS will require that your Billing and Shipping Address MATCH and a REQUIRED signature!
PROCESSING TIME for all CUSTOM WIG SERVICES will be 7 to 14 BUSINESS DAYS !
Processing time for all Pre-Made Wigs and Bundles will be 5-7 BUSINESS DAYS!
Shipping starts AFTER the processing time is completed.
PLEASE EXPECT DELAYS DUE TO COVID-19
SHIPPING AND PROCESSING TIMES ARE LONGER NOW DUE TO THE PANDEMIC. PLEASE GIVE YOUR ITEMS ADDITIONAL TIME.
United States 2-3 BUSINESS DAYS VIA USPS Priority Mail
Expect delays during sales period & holidays.
PROCESSING TIME FOR BLACK FRIDAY IS 6-10 BUSINESS DAYS AND SHIPPING TIME FOR BLACK FRIDAY IS 7-8 BUSINESS DAYS!!
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LOST/STOLEN PACKAGES
We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Please contact the postal office to put in a claim for your lost or stolen package. After the package is dropped off at the post office and scanned, we are no longer responsible.
Your order will not be replaced.
All Packages come with a Tracking number.
If you will not be home on the expected arrival date/time, you can request to have your package held at your local USPS office.
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INTERNATIONAL SHIPPING POLICY
At this time, we ONLY ship to the United States.